Privacy Policy

Welcome to FuMind. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our industrial AI products (Orbit, Fusion, GenMES), or utilize our EdgeIoT hardware.

1. Data Controller

For the purpose of the General Data Protection Regulation (GDPR) and the Indian Digital Personal Data Protection Act (DPDPA), the data controller is:

2. Information We Collect

A. Personal Data

We collect information that identifies you as an individual, including:

• Contact Information: Name, company name, work email address, and phone number when you fill out our "Get in Touch" or "Book a Demo" forms.
• Account Credentials: Usernames and passwords used to access the FuMind Portal.
• Technical Data: IP address, browser type, and usage patterns collected via cookies for website optimization.

B. Industrial & Machine Data

In the course of providing our services (via Fusion or EdgeIoT), we process:

• Machine Metadata: Operational telemetry, sensor streams (ultrasonic, vibration, temperature), and PLC data.

3. How We Use Your Information

We process your data based on the following legal grounds:

• To Provide Services: Fulfilling our contract to deliver AI-driven insights and automated reporting via GenMES.
• Legitimate Interests: Improving our AI models and website performance.
• Compliance: Meeting legal obligations in both the EU and India.
• Consent: Sending marketing communications where you have opted in.

4. Data Residency and Cross-Border Transfers

FuMind serves a global clientele.

• EU Data: Data belonging to users in the European Economic Area (EEA) is primarily stored on secure servers within the EU.
• India Data: Data belonging to users in India is handled in compliance with the DPDP Act 2023.
• Transfers: If data is transferred between our German and Indian operations, we utilize Standard Contractual Clauses (SCCs) or other recognized legal mechanisms to ensure a level of protection equivalent to the GDPR.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Cloud hosting (e.g., AWS/Azure) and analytics providers.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or asset sale.

6. Your Rights

Depending on your location, you have the following rights:

• Access & Portability: Request a copy of your data.
• Correction: Ask us to fix inaccurate information.
• Deletion: Request that we erase your personal data ("Right to be Forgotten").
• Objection/Restriction: Object to processing based on legitimate interests.
• Withdraw Consent: At any time for marketing communications.

To exercise these rights, contact us at support@fumind.ai.

7. Security of Industrial AI Pipelines

We implement enterprise-grade security to protect your manufacturing data, including:

• Encryption: Data is encrypted at rest and in transit.
• Edge Security: EdgeIoT devices utilize secure boot and encrypted communication protocols.
• Access Control: Multi-factor authentication (MFA) for portal access.

8. Cookies and Tracking

We use cookies to enhance your experience. You can manage your preferences through your browser settings. For users in the EU, we utilize a consent management platform to ensure you can opt-in to non-essential cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect the most recent changes.

10. Contact Us

If you have questions about this policy or our data practices, please contact our Data Protection representative: